Library Assistant Kaiāwhina Tiaki Pukapuka
Library assistants do a variety of tasks within a library including organising material and helping library users.
Library assistants may do some or all of the following:
- issue library materials such as books and eBooks
- respond to customer enquiries
- help customers use the online library catalogues or digital resources
- check and process library returns
- sort, mend, file and shelve library material
- help catalogue and prepare new materials for library use.
Useful experience for library assistants includes:
- voluntary work in a library
- customer service work in restaurants, hotels or shops
- work in a bookshop.
Library assistants need to be:
- friendly, helpful and patient
- good communicators
- able to relate to a wide range of people
- accurate and efficient
- able to work well independently and as part of a team.
Library assistants need to have:
- basic research skills
- basic numeracy and money-handling skills
- an understanding of how to use library management systems and databases
- knowledge of how information is organised in libraries
- good general knowledge about the kind of library they work in.
- usually work part-time or full-time regular business hours, but may work evenings and weekends or do shift work
- work in libraries, offices or information centres, and mobile libraries (book buses).
There are no specific secondary education requirements to become a library assistant. However, English, digital technologies, maths, social studies and te reo Māori are useful.
Library assistants may progress to become senior library assistants or librarians.
Years Of Training
There are no specific entry requirements to become a library assistant. However, a tertiary qualification in library studies may be useful.
Open Polytechnic offers distance-learning courses in library and information studies:
- New Zealand Certificate in Library and Information Services for Children and Teens (Level 6)
- Diploma of Library and Information Studies (Level 5)
- Bachelor of Library and Information Studies.